All Right Eyewear Optics are guaranteed against breakage caused by defects in materials or manufacturing, per the discretion of the Right Eyewear Warranty Department, for ONE YEAR from date of purchase. Warranty is void without valid proof of purchase from an authorized Right Eyewear dealer and necessary Return Authorization processed by the Right Eyewear Warranty Department. Warranty excludes product altered after purchase, damage caused by normal wear and tear including scratched lenses, and damage caused by any improper or unreasonable use.
To request a RA #, you can contact us at INFO@RIGHTEYEWEARWORLDWIDE.COM or call (866-776-4252) to speak to our customer support.
Right Eyewear maintains a direct return policy for any purchase on the rightewearworldwide.com retail website, within 30 days of original purchase. Requests for returns are to be processed thru our customer support, you can contact us at firstname.lastname@example.org or call (866-776-4252) to speak to our customer support. All returns must include the Order Number, name of purchasing party, frame style/color way, reason for return, and the type of return desired (refund or exchange). A return authorization number will be sent to the email associated with the purchase.
When sending product to Right Eyewear home office for Warranty Claim or Return Request, securely pack your Right Eyewear, along with original proof of purchase, purchaser's name, return address, and telephone number. RA Slip must be attached to the outside of this shipping carton. Right Eyewear is not responsible for any loss or damage in transit; therefore we recommend that you use a shipper that will allow you to insure the delivery of your eyewear.
All shipping costs fall solely on the purchaser for both Warranty Claims and Return Requests.